The practice has introduced a new telephone Prescription Ordering
Service on 14th August 2017.
The NHS Prescription Ordering Centre (POC) service is an easy service for you to use to order your repeat prescription.
You will speak to a dedicated receptionist, who will be able to order your repeat prescription from your Doctor’s surgery and either send your prescription directly to your normal Chemist or have the prescription ready for you to collect from your surgery.
Why use this new service?
The POC service makes ordering your repeat prescriptions quicker and easier. Most surgeries do not accept repeat medicines requests over the phone and this new dedicated service will enable you to do this.
The surgery has experienced a significant intrusion of its phone lines.
Please accept our apologies and use the number 01453 540066 to contact Cam Surgery.
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Prescribing of gluten-free foods
Statement from Gloucestershire Clinical Commissioning Group:
‘There are significant challenges facing the NHS, including a growing population with more complex needs, increasing demand for services, the rising cost of drugs and new medical technology. As such, there are considerable calls on each ‘Gloucestershire pound’ and each pound can only be spent once.
It is vital therefore that the CCG, as commissioner of most NHS services and treatments in the county, makes decisions based on careful examination of the value (costs vs medical benefits) of each spending choice it makes. The CCG’s expenditure on gluten-free prescriptions for coeliac disease was £379,000 in the last financial year; this is money that we were not able to spend in other areas that we feel could provide greater medical benefit to our residents.
A growing number of other CCGs have already taken the decision to stop offering gluten-free items on prescription and after careful consideration, the Governing Body of NHS Gloucestershire CCG has come to the same decision. We have asked GPs to start this from 30 November 2016.’
‘Until 30 November 2016, any repeat prescriptions for gluten-free foods that are routinely due will be issued as normal for the amounts that are usually prescribed. Any early requests for prescriptions for gluten-free foods which are not routinely due until after this date will not be accepted.
We hope that you understand the rationale behind this decision. If you have any concerns about how this will impact your health, please contact your GP or Practice Nurse. If you have any concerns or complaints about the decision, please contact the CCG at: firstname.lastname@example.org.’
Family and Friends Test
Have your say! Next time you pop into the surgery, pick up a Friends and Family Test questionnaire and leave your feedback. Alternatively, click the link below and leave your feedback here.
Pharmacy Service Survey
Help the locality get an idea of the Pharmaceutical needs for Gloucestershire by answering this questionnaire about how often you access a Pharmacywww.gloucestershire.gov.uk/yourpharmacy