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Please note that there is a new number for ordering your Repeat Medication. You can now call the dedicated Prescription Ordering Line on: 0300 421 1215.


Dr Jonathan Steel - Retirement from Cam & Uley Family Practice

 Dr Jonathan Steel is taking early retirement from the practice after 27 years as a partner. He will continue to live locally and serve our community through his charity work. Dr Steel will still be working as an advisor for national and international healthcare reform programmes.


Improved Access Clinics

Improved access clinics are provided to help people who need same day appointments. There is an Improved Access clinic in every area of Gloucestershire. Your nearest Clinics are at The Vale Hospital or in Wotton-under-Edge surgeries but you can go to whichever clinic is most convenient for you.  Clinics are open during the week, including Saturdays. For more details please click on the Appointments tab.



Latest News

Changes to Prescription Ordering from July 2018

Patient Information Leaflet

Following changes both County wide and with NHS services, Cam and Uley Family Practice is changing the way that prescription ordering is managed.

From September 1st 2018 we will no longer be accepting your repeat prescription requests from the pharmacy. We will be processing ‘On line’ and telephone requests using a new central dedicated Prescription Ordering Phone Line (POL) which accepts phone calls from patients, five days a week.

If the majority of your medication is obtained every 28 days, then we can send the pharmacy a ‘batch’ of your prescriptions which you can collect on a monthly basis. This is known as Repeat Dispensing (Pathfinder). A telephone call can be arranged with our Practice Pharmacist – Sarah Newey, to assess your suitability and explain this option further. Any infrequent items can still be ordered via telephone or online as detailed below.

Prescription ordering line- Telephone the dedicated Prescription Ordering Line (POL): 0300 421 1215.

Online Services – If you have not done so already, register with SystmOnline. This is an online service linked to our computer system which many of our patients are finding very useful. Please ask reception to register for this service where you can then:

  • Manage Appointments
  • View and Request Prescriptions
  • Add or Change Contact details
  • View Blood Test results
  • View your patient summary record.
  • Request Access to your SystmOne Detailed Patient Record.

You can access SystmOnline via our website or via the SystOnline app. The app can be used on :

  • Apple devices running the IOS operating system (iPhones & iPads).
  • Mobile phones and tablets running Android operating systems.

The App is listed on Apples App Store and Google Play store (search for SystmOnline) it is free to download.

You can use the same username and password on the app as on the website.

If you would like to register for online services, please speak to reception who will be able to generate a password and username for you.

The NHS and Doctors are encouraging patients  to nominate a pharmacy so that repeat prescriptions can be sent electronically direct to your chosen chemist. This is more efficient and much safer as paper prescriptions can go astray or be delayed. It also saves you time as it speeds up your collection time.

Electronic prescriptions have a dedicated trail and can always be found and tracked.

To implement this, it would be appreciated if patients  could confirm their choice of local Pharmacy/chemist they would like to collect their repeat medications from in the future.

Please contact the Dispensary on 014538 860459 or alternatively, when you place your next repeat prescription order with the dedicated Prescription Ordering Line (0300 421 1215) you can nominate your choice of pharmacy with them.

Thank you for your co-operation.


Dr Jonathan Steel - Retirement from Cam & Uley Family Practice

 Dr Jonathan Steel is taking early retirement from the practice after 27 years as a partner. He will continue to live locally and serve our community through his charity work. Dr Steel will still be working as an advisor for national and international healthcare reform programmes.

Within a few years of arriving in Uley Dr Steel secured extra funding that enabled an extension at Uley to host the district nursing team and health visitors, as well as a physiotherapy clinic and counselling service. Working with Stroud District Council he established the prescribed exercise scheme in 1993 which is now thriving across the county.

 Dr Steel served as the Stroud District Councillor for the Berkeley Vale ward during the foot and mouth outbreak and set up a fund to support the farming community. He led the successful campaign to save Stroud Maternity Hospital and raised money through a campaign ale from Uley Brewery called Dr Steel’s Medicine. He has regularly appeared on BBC Radio Gloucestershire as their GP commentator. In 2002 Dr Steel ran the London marathon for the Stroud branch of Age Concern. He chaired Dursley Round Table which ran the annual bonfire on the Rec and the Christmas float. Following this Dr Steel chaired the Gloucestershire area of Round Tables and served on Round Table’s National Council.

 In his professional capacity, Dr Steel chaired the GP committee at the Royal College of Physicians in London, served as the national GP expert for both the NICE medicines adherence guideline and the Department of Work and Pensions during the introduction of the Fit Note. He was a personal advisor to the Secretary of State for Health guiding the policy shift towards GP commissioning.

 During his time as the Medical Director for NHS Gloucestershire Dr Steel initiated the move of Berkeley Hospital to become the Vale Hospital in Dursley.

 For the past 8 years Dr Steel has been a respected advisor for healthcare system reform programmes within the NHS and Local Authorities in England as well as working with various Government health reform programmes across the world.

 “being a GP for 27 years in the practice has been a huge privilege. All our staff over so many years have been fantastic and I know that my colleagues will continue their endeavours to provide an excellent service. I have had the pleasure of meeting so many wonderful people and their families and the opportunity to be part of our community beyond the surgery”

 On behalf of the partners and staff, we wish Dr Steel all the very best with his plans for his future charity and national work.  


Ear Irrigation/Ear Syringing

Please note that this procedure will not be performed routinely at the practice from 1st April 2018 following new guidelines from the Clinical Commissioning Group (CCG) Gloucestershire.

Ear wax is a normal build-up of dead cells, hair, foreign materials such as dust and natural wax which forms a protective coating on the skin in the ear canal. The quantity of ear wax produced varies from person to person. You only need to remove ear wax if it is causing symptoms such as dulled hearing or when fitting a hearing aid.

If you think that you have ear wax, do not try to clean the ear canal with a cotton bud. This can make things worse, as you will push some ear wax deeper inside. It may also cause an ear infection.

Ear drops alone will clear a plug of ear wax in most cases. These can be bought from pharmacies. Bulb syringing is a safe alternative way to remove ear wax and can also be bought at pharmacies if the drops have not worked. Self-care guidelines with more information and step-by-step instructions are available to download by clicking on the heading below or collect from reception.

Ear irrigation (ear syringing) is only recommended in rare instances where the ear drops and bulb syringing have failed to work. Ear syringing can lead to ear infections, perforated ear drums and Tinnitus (persistent noise), so therefore, it should only be performed in exceptional circumstances.

If you think that you have a persisting problem with wax despite taking the above measures, please make an appointment with your GP or a nurse to discuss.

Ear Irrigation/Ear Syringing Self-care Guidelines



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